Shipping policy
Shipping Policy
At Infa Atelier, we are committed to delivering your orders safely and efficiently. We strive to provide a smooth shopping experience, ensuring your favorite fashion pieces reach you on time.
Shipping Charges
A standard delivery charge of PKR 300 applies to all orders.
Order Processing
All orders are carefully processed and prepared for dispatch within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Time
Once dispatched, orders are typically delivered within 3–5 business days, depending on the delivery location and courier service.
Order Tracking
Once your order has been dispatched, tracking details may be shared with you where available, allowing you to stay updated on your shipment.
Delivery Information
Customers are responsible for providing accurate and complete shipping details, including their name, contact number, and delivery address. Infa Atelier will not be responsible for delays caused by incorrect or incomplete information.
Shipping Delays
While we aim to deliver all orders within the estimated timeframe, unexpected circumstances such as weather conditions, public holidays, or courier-related issues may occasionally cause delays.
Contact Us
For any questions or assistance regarding your shipment, please contact our customer support team. We will be happy to assist you.
Thank you for shopping with Infa Atelier!